Westgate Gardens Care Center Reviews

See what our patients and their families have to say

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Get some of your questions answered as you read reviews about Westgate Gardens Care Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Westgate Gardens. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.3

120 reviews

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Profile photo of Estefana Perez
Estefana Perez on Google
4 days ago

I enjoyed the time I spent at Westgate Gardens I was well taken care of I was Treated kindly and respect They worked with me to help me get my strength back with physical therapy. This is a great facility. I recommend Westgate Gardens. I guarantee you will not be disappointed when bringing your family members here

Profile photo of Jonathan Gritzner
Jonathan Gritzner on Google
3 months ago

All of the personnel were terrific. Very courteous and attentive. We especially would like to recognize one of the CNA’s Natalie. She was absolutely wonderful. My mother loved her. Natalie was so very nice to her and was easily able to get my mother to take a shower and to smile. Also Rickie the PT person was great with her enthusiasm and humor. Thank you all for your service.

Business response 3 months ago

We sincerely value your kind words about our team. Natalie and Rickie will be thrilled to hear your mother’s positive experience.
Profile photo of Raquel Cervantes
Raquel Cervantes on Google
3 months ago

Came in to tour this and many other places this by far is the cleanest and staff friendly. So happy I have peace of mind knowing my mother is in the best place. Thank you for the tour and the help in finding the this facility.

Business response 3 months ago

Hi, Raquel. Thank you so much for leaving us a stellar review!
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Juan Cervantes on Google
3 months ago

Super clean, professional and very knowledgeable helping find placement for my family member.

Business response 3 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Aydan Palomino
Aydan Palomino on Google
3 months ago

Great facility!!!

Business response 2 years ago

Thank you for your wonderful rating. Thanks so much again!
Profile photo of Seven
3 months ago

Was a little hesitant to place my uncle here, but so far so good. He is thriving with therapy and is being treated good 👍

Business response 3 months ago

Thank you so much for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Maricela Martinez
Maricela Martinez on Google
3 months ago

My mom was sent here after a fall which she fractured her wrist and knee. She was not fed the first night and the next day. Some of the CNA’s took care of her well, but there was a few CNA’s that were rude, unprofessional, they belittled my mom. These CNA’s need to have more patience, be more companionate or they need to find a different type of employment. The food was always cold, never had a real change in menu. Also head of physical therapy needs to be more professional and be attentive to the patient’s needs and listen and not scold the patient like they are a child. Also nursing staff needs to be more attentive to the patient’s call lights and tend to the patient more quickly not 1 to 2 hours later. They need to have better air ventilation in the rooms for when patients use the bathroom and some sort of air freshener, shower area is very cold and they take the patients showers with the window open when it is extremely cold. When you call to express your concerns they do not answer and when they finally do they try to resolve the problem for that moment but then goes back to the same. There are some good nurses, professional, doing their job right and also the wound nurses were very good, professional and compassionate. My mom was able to speak for herself but for the patients that are unable to speak who knows how they are being treated. These patients are someone’s parents, grandparents and should be treated like you would want your family members to be treated. If we do not speak our concerns nothing will ever be done and change for the better of the patients.

Business response 3 months ago

Thank you for sharing your thoughts, Maricela. We’d love to hear how we could earn 5 stars from you. If there’s anything we can do to improve your experience, please feel free to give us a call at (559) 733-0901.
Profile photo of Christopher Parriera
Christopher Parriera on Google
4 months ago

Great staff

Business response 4 months ago

Hi, Christopher. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Francisco Lopez
Francisco Lopez on Google
5 months ago

My mother gets treated well!

Business response 5 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Vickie Huerta
Vickie Huerta on Google
6 months ago

My dad was placed here. We met extremely nice, loving , caring employees. Their names were Samantha Cortez & Rosa. They went above and beyond to care for my dad. They genuinely loved him. My family will forever remember this. 5 Star all the way. 🌟🌟🌟🌟🌟We even invited them to his 80th birthday. We became family. ❤️😍 They truly were God sent.

Business response 6 months ago

What a lovely review! We’re so grateful you shared this beautiful experience. it brightened our day!
Profile photo of Laura Santos
Laura Santos on Google
6 months ago

Westgate goes above and beyond for their patients. So happy with all the services offered. The facility is spacious, clean and they have a big heart for what they do.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Roseanna Mclain
Roseanna Mclain on Google
6 months ago

I am truly grateful for the exceptional care my uncle received here. From the moment you walk into the clean, beautifully maintained facility, you’re greeted by warm, friendly staff who are always ready to assist and answer any questions. Even though my uncle could be quite a handful at times, the team treated him with unwavering professionalism, patience, and genuine compassion. This level of dedication and kindness made all the difference for our family.

Business response 6 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Elijiah Vinet
Elijiah Vinet on Google
7 months ago

My experience with Westgate Gardens has been positive. One of my family members has been staying here for the past few months, and the level of care and attention they receive has been reassuring. I have recommended this facility to more friends and family. Thank you to the staff for doing an amazing job!

Profile photo of netania deloera
netania deloera on Google
8 months ago

Such a beautiful facility. So happy I chose Westgate for my family member. Fun activities & great therapy to keep the residents busy.

Business response 8 months ago

Thank you for your kind feedback!
Profile photo of Marissa Deloera
Marissa Deloera on Google
8 months ago

Great staff, great care!!! 5stars. Thank you to all the staff for being so great to my loved one.

Business response 8 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Julie Ashauer
Julie Ashauer on Google
8 months ago

I have a family member living at this facility and the staff here are wonderful, very professional and caring. I would recommend this facility for anyone looking for 24 care for a loved one. The staff really cares about their patients.

Business response 8 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Anthony Miranda
Anthony Miranda on Google
8 months ago

Hi to everyone stoping by briefly to say what a great experience we had at west gate gardens care center. The care provided to our loved one was unmatched bringing a peace of mind to all my family really made all the difference in such hard times like these ! We definitely recommend west gate gardens for anyone who is looking for a great place thank you !

Business response 8 months ago

Thank you for your kind feedback!
Profile photo of Gustavo Vasquez
Gustavo Vasquez on Google
8 months ago

Had a very good experience checking out this facility… very nice 👌 and well maintained…. and the staff was amazing… very nice….. will consider…..

Profile photo of Abel Garcia
Abel Garcia on Google
8 months ago

Beautiful facility great staff very caring answered all my questions I had I would definitely recommend to anyone

Profile photo of Celerino Salazar
Celerino Salazar on Google
8 months ago

This place is nothing on what me and my family expected jus the lack of staff and no way do i recomend it that is how i seen it with my own eyes terrible staff is never there when you need them and they completely ignore the patient

Business response 8 months ago

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (559) 733-0901 if there are any additional concerns you’d like to discuss.
Profile photo of LAURA SANTOS
LAURA SANTOS on Google
8 months ago

Great facility! Westgate Gardens goes above and beyond to carefully and compassionately care for their patients.

Business response 8 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Joshua Machado
Joshua Machado on Google
9 months ago

Business response 9 months ago

Hello Joshua Machado, we appreciate you taking the time to leave us your kind feedback.
Profile photo of Isaiah Botello
Isaiah Botello on Google
10 months ago

I can’t say enough good things about care center. From the moment we walked through the doors, we felt a deep sense of warmth, professionalism, and compassion. The staff here truly treat residents like family with respect, patience, and genuine care.

Business response 9 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Geno Parras
Geno Parras on Google
10 months ago

All staff were very helpful in providing information and are very nice. A great place to have love ones.

Business response 10 months ago

Geno Parras, thank you for sharing your positive experience!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.