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Get some of your questions answered as you read reviews about Westgate Gardens Care Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Westgate Gardens. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!
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120 reviews
I enjoyed the time I spent at Westgate Gardens I was well taken care of I was Treated kindly and respect They worked with me to help me get my strength back with physical therapy. This is a great facility. I recommend Westgate Gardens. I guarantee you will not be disappointed when bringing your family members here
All of the personnel were terrific. Very courteous and attentive. We especially would like to recognize one of the CNA’s Natalie. She was absolutely wonderful. My mother loved her. Natalie was so very nice to her and was easily able to get my mother to take a shower and to smile. Also Rickie the PT person was great with her enthusiasm and humor. Thank you all for your service.
Business response 3 months ago
Came in to tour this and many other places this by far is the cleanest and staff friendly. So happy I have peace of mind knowing my mother is in the best place. Thank you for the tour and the help in finding the this facility.
Business response 3 months ago
Super clean, professional and very knowledgeable helping find placement for my family member.
Business response 3 months ago
Great facility!!!
Business response 2 years ago
Was a little hesitant to place my uncle here, but so far so good. He is thriving with therapy and is being treated good 👍
Business response 3 months ago
My mom was sent here after a fall which she fractured her wrist and knee. She was not fed the first night and the next day. Some of the CNA’s took care of her well, but there was a few CNA’s that were rude, unprofessional, they belittled my mom. These CNA’s need to have more patience, be more companionate or they need to find a different type of employment. The food was always cold, never had a real change in menu. Also head of physical therapy needs to be more professional and be attentive to the patient’s needs and listen and not scold the patient like they are a child. Also nursing staff needs to be more attentive to the patient’s call lights and tend to the patient more quickly not 1 to 2 hours later. They need to have better air ventilation in the rooms for when patients use the bathroom and some sort of air freshener, shower area is very cold and they take the patients showers with the window open when it is extremely cold. When you call to express your concerns they do not answer and when they finally do they try to resolve the problem for that moment but then goes back to the same. There are some good nurses, professional, doing their job right and also the wound nurses were very good, professional and compassionate. My mom was able to speak for herself but for the patients that are unable to speak who knows how they are being treated. These patients are someone’s parents, grandparents and should be treated like you would want your family members to be treated. If we do not speak our concerns nothing will ever be done and change for the better of the patients.
Business response 3 months ago
Great staff
Business response 4 months ago
My mother gets treated well!
Business response 5 months ago
My dad was placed here. We met extremely nice, loving , caring employees. Their names were Samantha Cortez & Rosa. They went above and beyond to care for my dad. They genuinely loved him. My family will forever remember this. 5 Star all the way. 🌟🌟🌟🌟🌟We even invited them to his 80th birthday. We became family. ❤️😍 They truly were God sent.
Business response 6 months ago
Westgate goes above and beyond for their patients. So happy with all the services offered. The facility is spacious, clean and they have a big heart for what they do.
Business response 2 years ago
I am truly grateful for the exceptional care my uncle received here. From the moment you walk into the clean, beautifully maintained facility, you’re greeted by warm, friendly staff who are always ready to assist and answer any questions. Even though my uncle could be quite a handful at times, the team treated him with unwavering professionalism, patience, and genuine compassion. This level of dedication and kindness made all the difference for our family.
Business response 6 months ago
My experience with Westgate Gardens has been positive. One of my family members has been staying here for the past few months, and the level of care and attention they receive has been reassuring. I have recommended this facility to more friends and family. Thank you to the staff for doing an amazing job!
Such a beautiful facility. So happy I chose Westgate for my family member. Fun activities & great therapy to keep the residents busy.
Business response 8 months ago
Great staff, great care!!! 5stars. Thank you to all the staff for being so great to my loved one.
Business response 8 months ago
I have a family member living at this facility and the staff here are wonderful, very professional and caring. I would recommend this facility for anyone looking for 24 care for a loved one. The staff really cares about their patients.
Business response 8 months ago
Hi to everyone stoping by briefly to say what a great experience we had at west gate gardens care center. The care provided to our loved one was unmatched bringing a peace of mind to all my family really made all the difference in such hard times like these ! We definitely recommend west gate gardens for anyone who is looking for a great place thank you !
Business response 8 months ago
Had a very good experience checking out this facility… very nice 👌 and well maintained…. and the staff was amazing… very nice….. will consider…..
Beautiful facility great staff very caring answered all my questions I had I would definitely recommend to anyone
This place is nothing on what me and my family expected jus the lack of staff and no way do i recomend it that is how i seen it with my own eyes terrible staff is never there when you need them and they completely ignore the patient
Business response 8 months ago
Great facility! Westgate Gardens goes above and beyond to carefully and compassionately care for their patients.
Business response 8 months ago
Business response 9 months ago
I can’t say enough good things about care center. From the moment we walked through the doors, we felt a deep sense of warmth, professionalism, and compassion. The staff here truly treat residents like family with respect, patience, and genuine care.
Business response 9 months ago
All staff were very helpful in providing information and are very nice. A great place to have love ones.
Business response 10 months ago
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