Westgate Gardens Care Center Reviews

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Get some of your questions answered as you read reviews about Westgate Gardens Care Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Westgate Gardens. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.3

128 reviews

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Profile photo of Chelsea Gonzales
Chelsea Gonzales on Google
22 days ago

We had a wonderful experience with Westgate Gardens. My great-grandmother stayed there for about five weeks, and we are incredibly grateful for the care and support she and our family received. We especially want to recognize Tiffany Meeks, the Director of Social Services. Tiffany was phenomenal from the very beginning all the way through my great-grandmother’s discharge. She was caring, compassionate, knowledgeable, and always kept our family informed with updates throughout her stay. She took the time to answer our questions, guide us through the process, and make sure we felt supported every step of the way. Having someone like Tiffany there made such a difference for our family during an important time. Her professionalism and genuine care did not go unnoticed. We truly cannot thank her enough for everything she did for my great-grandmother and our family. Thanks to all the staff at Westgate Gardens!

Business response 22 days ago

Hi Chelsea, thank you for sharing your positive experience. We are overjoyed to hear that your great-grandmother received such meaningful care during her stay at Westgate Gardens. It’s wonderful to know that your family felt supported throughout the process. We appreciate the kind words and will be sure to pass them along to our team. Thank you for trusting us with your great-grandmother’s care.
Profile photo of Diane Philpott
Diane Philpott on Google
35 days ago

I cannot say enough wonderful things about Westgate Gardens and the way they cared for my mother. My mother had dementia and could definitely be a “firecracker” at times, but the staff always treated her with dignity, respect, patience, and grace–even during her most difficult moments. They showed her so much love and compassion. When she became unable to feed herself, they patiently assisted her with every meal and made sure she was cared for with kindness and dignity. The nurses, caregivers, staff, receptionist, social services team, and HR were all personable, professional, and compassionate. What meant the most to me was the way they cared for me and my family during the time my mother was dying. They continually checked in on us, made sure we were okay, and showed us genuine kindness and compassion during an incredibly difficult time. I will forever be grateful to everyone at Westgate Gardens for the love and care they gave my mother. They treated her as though she were their own mother. That kind of compassion is priceless. I would highly recommend Westgate Gardens to anyone looking for a place for their loved one. Knowing that my mother was treated with dignity, respect, patience, and genuine love brought me comfort during one of the hardest experiences of my life. Thank you, Westgate Gardens, for loving and caring for my mother I will never forget it. Diane Philpott- Visalia Ca.

Business response 34 days ago

We deeply cherish the kind words you shared about your experience at Westgate Gardens Care Center. Thank you for entrusting us with the care of your mother.his is truly beautiful, and we cannot thank you enough for sharing such a heartfelt review. 💜 Our hearts are so full knowing that you and your family had such a positive experience at Westgate Gardens. We are especially honored that our team was able to provide comfort, compassion, and support during such a difficult time. Please accept our deepest condolences to you and your family. Thank you for trusting us with the care of your loved one. It was truly an honor, and I will be sharing your kind words with our team.
Profile photo of Jerome Miranda
Jerome Miranda on Google
49 days ago

I am writing to express my deepest appreciation to the entire staff of Westgate Gardens Care Center. I came to Westgate with BTK amputation. I was in a lot of pain and I was scared of what my life was going to be like in my new condition. From the very beginning the Doctors, Nursing staff, therapists and everyone else were incredible to me. They staff was very knowledgeable and encouraging. They treated me with compassion, patience and respect. My overall experience was fantastic. I feel confident, strong and restored. If you or your loved one are ever in need of a skilled nursing and or short-term rehabilitation facility, choose Westgate. And if you do, you should feel very confident that you or your loved one will be in very good hands with Westgate Gardens Special TY Laura, Missy, Chris’s, Bert, and Jeff. ❤️

Profile photo of Laura S
Laura S on BBB
3 months ago

Award-Winning Care Starts Here! Westgate Gardens Care Center is proud to have been recognized as one of the 2026 Best Nursing Homes for Short-Term Rehabilitation by ***************** Report. This prestigious recognition reflects our team’s unwavering commitment to compassionate care, exceptional rehabilitation, and outstanding patient outcomes.Come take a tour of our beautiful facility and experience the Westgate difference for yourself. No appointment necessary! ??

Profile photo of Patricia M
Patricia M on BBB
4 months ago

Worked at Westgate Gardens for 8 years. They recently released me because the administrator was not giving out raises and wanted to cut costs in certain departments for HIS benefit. He released other departments as well. Its sad that he cut cost by buying second hand items or auction items while he buys himself a new car. The marketer is now taking credit for what I have done in the facility since I worked there. They hired a person that took a lower pay and is not as experienced as I was. The administrator also takes sides. There was an issue in a department along with my department, and instead of resolving an issue, he took the side of other department, even giving her a fist pump letting her know that he was on her side. All along I was watching the whole entire conversation take place behind doors. He clearly is not a great administrator. He is an insurance broker, he is not a nursing home administrator. The company made a huge mistake when they hired him. Needless to say, he does not benefit the company at all. The people that are working there are not gonna get the benefit of being seen as great employees. Because administrator does not know how to acknowledge anybody there. The **** and LVNs are underpaid and overworked. But to benefit the administrator, he will cut cost anywhere he can. Which is really sad.

Profile photo of angelica calderon
angelica calderon on Google
4 months ago

Westgate Gardens is truly a great place! From the residents to the staff, there is so much compassion, teamwork, and dedication here. Everyone works hard to create a warm, welcoming environment where residents feel valued and cared for. The sense of teamwork and compassion here is truly something special!

Business response 4 months ago

Thanks so much for the kind words! Our team truly strives to provide the very best care for every patient we support.
Profile photo of María Aguilar
María Aguilar on Google
6 months ago

I would like to thank Westgate Gardens Care Center for going above and beyond to make me feel comfortable and secure on my recovery journey. The facility feelt more like a community of angels than a clinical environment. I am, and will continue to be, grateful for the outstanding care I received. Thank you 🙏🏼 #myspinejourney#onedayattime#thankyouGod

Profile photo of Estefana Perez
Estefana Perez on Google
6 months ago

I enjoyed the time I spent at Westgate Gardens I was well taken care of I was Treated kindly and respect They worked with me to help me get my strength back with physical therapy. This is a great facility. I recommend Westgate Gardens. I guarantee you will not be disappointed when bringing your family members here

Profile photo of Jonathan Gritzner
Jonathan Gritzner on Google
9 months ago

All of the personnel were terrific. Very courteous and attentive. We especially would like to recognize one of the CNA’s Natalie. She was absolutely wonderful. My mother loved her. Natalie was so very nice to her and was easily able to get my mother to take a shower and to smile. Also Rickie the PT person was great with her enthusiasm and humor. Thank you all for your service.

Business response 9 months ago

We sincerely value your kind words about our team. Natalie and Rickie will be thrilled to hear your mother’s positive experience.
Profile photo of Raquel Cervantes
Raquel Cervantes on Google
9 months ago

Came in to tour this and many other places this by far is the cleanest and staff friendly. So happy I have peace of mind knowing my mother is in the best place. Thank you for the tour and the help in finding the this facility.

Business response 9 months ago

Hi, Raquel. Thank you so much for leaving us a stellar review!
Profile photo of Juan Cervantes
Juan Cervantes on Google
9 months ago

Super clean, professional and very knowledgeable helping find placement for my family member.

Business response 9 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Aydan Palomino
Aydan Palomino on Google
9 months ago

Great facility!!!

Business response 2 years ago

Thank you for your wonderful rating. Thanks so much again!
Profile photo of Kaliya Palomino
Kaliya Palomino on Google
9 months ago

Was a little hesitant to place my uncle here, but so far so good. He is thriving with therapy and is being treated good 👍

Business response 9 months ago

Thank you so much for taking the time to share your positive experience. We truly appreciate it!
Profile photo of Maricela Martinez
Maricela Martinez on Google
9 months ago

My mom was sent here after a fall which she fractured her wrist and knee. She was not fed the first night and the next day. Some of the CNA’s took care of her well, but there was a few CNA’s that were rude, unprofessional, they belittled my mom. These CNA’s need to have more patience, be more companionate or they need to find a different type of employment. The food was always cold, never had a real change in menu. Also head of physical therapy needs to be more professional and be attentive to the patient’s needs and listen and not scold the patient like they are a child. Also nursing staff needs to be more attentive to the patient’s call lights and tend to the patient more quickly not 1 to 2 hours later. They need to have better air ventilation in the rooms for when patients use the bathroom and some sort of air freshener, shower area is very cold and they take the patients showers with the window open when it is extremely cold. When you call to express your concerns they do not answer and when they finally do they try to resolve the problem for that moment but then goes back to the same. There are some good nurses, professional, doing their job right and also the wound nurses were very good, professional and compassionate. My mom was able to speak for herself but for the patients that are unable to speak who knows how they are being treated. These patients are someone’s parents, grandparents and should be treated like you would want your family members to be treated. If we do not speak our concerns nothing will ever be done and change for the better of the patients.

Business response 9 months ago

Thank you for sharing your thoughts, Maricela. We’d love to hear how we could earn 5 stars from you. If there’s anything we can do to improve your experience, please feel free to give us a call at (559) 733-0901.
Profile photo of Christopher Parriera
Christopher Parriera on Google
10 months ago

Great staff

Business response 10 months ago

Hi, Christopher. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Francisco Lopez
Francisco Lopez on Google
11 months ago

My mother gets treated well!

Business response 11 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Vickie Huerta
Vickie Huerta on Google
11 months ago

My dad was placed here. We met extremely nice, loving , caring employees. Their names were Samantha Cortez & Rosa. They went above and beyond to care for my dad. They genuinely loved him. My family will forever remember this. 5 Star all the way. 🌟🌟🌟🌟🌟We even invited them to his 80th birthday. We became family. ❤️😍 They truly were God sent.

Business response 11 months ago

What a lovely review! We’re so grateful you shared this beautiful experience. it brightened our day!
Profile photo of Laura Santos
Laura Santos on Google
11 months ago

Westgate goes above and beyond for their patients. So happy with all the services offered. The facility is spacious, clean and they have a big heart for what they do.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Roseanna Mclain
Roseanna Mclain on Google
11 months ago

I am truly grateful for the exceptional care my uncle received here. From the moment you walk into the clean, beautifully maintained facility, you’re greeted by warm, friendly staff who are always ready to assist and answer any questions. Even though my uncle could be quite a handful at times, the team treated him with unwavering professionalism, patience, and genuine compassion. This level of dedication and kindness made all the difference for our family.

Business response 11 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Elijiah Vinet
Elijiah Vinet on Google
1 year ago

My experience with Westgate Gardens has been positive. One of my family members has been staying here for the past few months, and the level of care and attention they receive has been reassuring. I have recommended this facility to more friends and family. Thank you to the staff for doing an amazing job!

Profile photo of netania deloera
netania deloera on Google
1 year ago

Such a beautiful facility. So happy I chose Westgate for my family member. Fun activities & great therapy to keep the residents busy.

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Marissa Deloera
Marissa Deloera on Google
1 year ago

Great staff, great care!!! 5stars. Thank you to all the staff for being so great to my loved one.

Business response 1 year ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.